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Hoi Ting (Heidi) Yeung, BACP

Based in the UK Online sessions

Practical, person-focused counselling for parents and individuals

Book with Hoi
Years in practice
6
Registration
BACP
Languages
English, Mandarin, Cantonese
Focus
Stress, Anxiety
Focus
Family conflicts
Focus
Grief
About

About Hoi

Hoi Ting (Heidi) Yeung is a BACP counsellor based in the United Kingdom who uses a practical, person-focused approach. She draws on therapies like Acceptance and Commitment Therapy and Cognitive Behavioural Therapy to help people facing stress, anxiety and life changes. Heidi speaks English, Mandarin and Cantonese and works with people across borders via online formats.

She aims to make conversations straightforward and respectful. Sessions focus on what matters to the client, such as motivation, self-esteem, coping with change, or parenting concerns.

Background and approach

Heidi listens closely and adapts her style to each person’s needs rather than following one fixed method. Heidi combines short-term strategies with deeper exploration where helpful. That might mean trying tools to manage thoughts and behaviours, then looking at life patterns that maintain distress.

She also draws on emotionally-focused and psychodynamic ideas to follow important emotions and relationships. Typical issues she supports include grief, relationship strain, eating and sleeping problems, anger, career worries, compassion fatigue and ADHD-related challenges. Additional areas include attachment and abandonment concerns, blended family issues, caregiver stress and chronic illness impacts.

Her approach is collaborative and paced to the individual. She encourages small, manageable steps and practical strategies alongside reflective work. Clients can expect clear discussion about goals, realistic plans and gentle encouragement throughout the process.

Focus areas and approaches

What Hoi works with

Everything Hoi lists, in their own terms. Parenting is the reason this directory exists; the rest shows what else Hoi helps people with.

Approaches Hoi lists

Listing an approach is not evidence of training in it. This directory copies what each counsellor names and does not check training records.

Online support

Therapeutic approaches and online care that fit daily life

Acceptance and Commitment Therapy (ACT) focuses on noticing thoughts and choosing actions that match values. It can help when someone feels stuck by anxiety, low mood or parenting stress. Cognitive Behavioural Therapy (CBT) works on identifying unhelpful thinking and testing new behaviours to reduce symptoms like anxiety, sleep problems or eating-related distress. Client-Centred Therapy builds on respectful, non-judgemental listening so a person feels heard and understood, which supports change in many areas.

Finding the right mix of approaches is part of the work. The therapist will talk with the client about goals, preferences and what has or hasn't helped before. Together they decide which methods to try and adapt them as progress is made, keeping the pace comfortable and collaborative.

Online therapy offers practical benefits for people juggling family, work or health demands. Video calls allow face-to-face conversation when meeting in person isn't possible. Phone sessions use less bandwidth and can be easier to fit into a break. Live chat and text messaging suit brief check-ins, ongoing reflection, or when someone prefers typing to speaking. These options make it simpler to maintain continuity and try different formats until the best fit is found.
Questions

Questions people ask about Hoi

What concerns can be discussed in sessions?

Heidi supports people with stress, anxiety, depression and life changes. She also works with issues such as parenting, grief, self-esteem, eating and sleeping problems.

What is her therapeutic style like?

She uses a person-centred approach and practical therapies like ACT and CBT. Sessions blend short-term tools with deeper emotional exploration when useful.

How much clinical experience does she have?

Heidi has six years of professional counselling experience in the United Kingdom. That time includes work on motivation, confidence and coping with changes.

What credentials and region apply?

She is registered with the BACP and practises from the United Kingdom. The BACP credential is shown as provided in her profile.

Which languages are available for sessions?

Sessions are offered in English, Mandarin and Cantonese. International clients can be supported in these languages.

What session formats does she offer?

Therapy is available via video calls, phone sessions, live chat and text-based messaging. This allows shorter check-ins or longer conversations depending on the format chosen.

How are fees and billing handled?

Costs vary with location and therapist arrangements. Sessions use a subscription model that can be cancelled at any time.

How do I begin working with her?

Start by selecting the Start Therapy button and completing a short matching questionnaire. You can then schedule sessions according to the therapist's availability.

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