- Years in practice
- 4
- Registration
- BACP
- Languages
- English
- Focus
- Stress, Anxiety
- Focus
- Family conflicts
- Focus
- Trauma and abuse
About Susan
Susan Robb offers straightforward support for parents feeling overwhelmed. She works with stress, anxiety, parenting pressures and relationship strain. She also helps people facing grief, trauma, addiction or big life changes.
Susan uses a warm, listening style to help people find clearer ways forward. Susan is a person-centred counsellor. That means she focuses on understanding each person and responding to what matters most to them.
She draws on a range of evidence-based therapeutic techniques and chooses what fits each person’s needs.
Background and approach
Sessions are paced to suit the person, not a fixed agenda. Her work has taken place in schools, charities and independent practice. Those settings helped her learn practical ways to support people under pressure and facing complex problems.
She has four years of counselling experience and holds BACP registration, which indicates professional membership with the British Association for Counselling and Psychotherapy. In a session Susan listens closely and reflects what she hears. She helps clients untangle difficult feelings and test small changes between sessions.
People leave with clearer choices, coping ideas and a steadier sense of direction. People often come for help with sleeping, eating concerns, anger, low self-esteem, ADHD, compassion fatigue, bipolar mood issues and intimacy worries. Others seek practical coaching for career decisions or to manage family stress.
Susan aims to make counselling accessible and relevant to everyday life.
What Susan works with
Everything Susan lists, in their own terms. Parenting is the reason this directory exists; the rest shows what else Susan helps people with.
- Stress, Anxiety
- Family conflicts
- Trauma and abuse
- Depression
- Coping with life changes
- Addictions
- LGBT
- Relationship issues
- Grief
- Intimacy-related issues
- Eating disorders
- Sleeping disorders
- Parenting issues
- Anger management
- Self esteem
- Career difficulties
- Bipolar disorder
- Coaching
- Compassion fatigue
- ADHD
Approaches that translate well to online therapy
Person-centred counselling focuses on listening, empathy and the relationship between counsellor and client. It helps people feel heard, organise their thoughts and make decisions about next steps, which can work effectively over video or phone. Evidence-based therapeutic techniques often include structured methods to manage anxiety and low mood, such as short practical exercises and guided reflection that clients can try between sessions.Many therapists also use brief coaching techniques to set goals, track small changes and build daily routines. These methods help with issues like coping with life changes, parenting stress and improving sleep. They are usually explained plainly and adapted to fit each person’s situation during the first few meetings.
Choosing the right approach is a collaborative process. The therapist will discuss different options, listen to the client’s preferences and try methods that match their goals. If something does not feel helpful, the plan is reviewed and adjusted together.
Online work offers practical benefits: video calls allow face-to-face conversation when travel is difficult, phone sessions need less bandwidth and can fit into a break at work, and live chat or text messaging suit shorter check-ins or days when writing feels easier. These formats provide flexibility so people can access counselling in ways that fit their daily life.
Questions people ask about Susan
What kinds of concerns does Susan help with?
Susan supports people with stress, anxiety, parenting pressures, depression, grief, trauma and a wide range of life issues listed in her specialties.
How would you describe her therapeutic style?
She works in a person-centred way, listening closely and adapting techniques to each person. Sessions are warm, non-judgemental and paced to individual needs.
How much clinical experience does she have?
She has four years of experience working across schools, charities and independent practice, which informs a practical, supportive approach.
Where is Susan based and what credential does she hold?
She practises in the United Kingdom and is registered with the British Association for Counselling and Psychotherapy, shown as BACP.
Which languages are supported for sessions?
Sessions are offered in English.
What session formats are available?
She offers video calls, phone sessions, live chat and text-based messaging to suit different needs and schedules.
How are fees and payment handled?
Cost varies with location and therapist availability; sessions use a subscription model that can be cancelled at any time.
How do I begin working with her?
Use the Start Therapy button, complete a short matching questionnaire, then schedule sessions according to the therapist's availability.
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