Susan Jenner, BACP
Compassionate practical support for everyday challenges
Explore online therapy options- Years in practice
- 16
- Registration
- BACP
- Languages
- English
- Focus
- Stress, Anxiety
- Focus
- Trauma and abuse
- Focus
- Grief
About Susan
Susan Jenner is a counsellor with 16 years of experience based in the United Kingdom. She works with people who are feeling overwhelmed by stress, anxiety, depression, grief or parenting strain. Her style is straightforward and supportive, aimed at helping people find practical ways to manage day-to-day problems.
She uses an integrative approach that draws on cognitive behavioural ideas, mindfulness, acceptance and commitment techniques and attachment-based thinking. Sessions focus on what matters most to the client, with simple tools to manage difficult feelings and improve everyday routines such as sleep and eating.
Background and approach
Susan has worked in charity settings, with university students and in independent practice. That range of roles has given her experience with trauma and abuse, addictions, relationship and intimacy concerns, caring for someone who is ill, and the stresses of big life changes. In conversations she treats each person as the expert on their own life.
She emphasises strengths and practical steps, while helping people notice patterns that keep them stuck. The aim is to build coping skills and clearer choices rather than quick fixes. People seeking support for parenting-related stress will find her approach grounded and relatable.
Sessions move at the client’s pace and focus on realistic changes that can fit into a busy life. Susan describes herself as collaborative and empowering. She helps people identify values, set manageable goals and practise small changes that add up over time.
What Susan works with
Everything Susan lists, in their own terms. Parenting is the reason this directory exists; the rest shows what else Susan helps people with.
- Stress, Anxiety
- Trauma and abuse
- Grief
- Self esteem
- Depression
- Addictions
- Relationship issues
- Family conflicts
- Intimacy-related issues
- Eating disorders
- Sleeping disorders
- Parenting issues
- Anger management
- Career difficulties
- Bipolar disorder
- Coping with life changes
- Compassion fatigue
- ADHD
- Abandonment
- Adoption and foster care
- Aging and geriatric issues
- Autism and Asperger Syndrome
- Blended family issues
- Body image
- Cancer
- Caregiver issues and stress
- Chronic pain, illness, and disability
- Coping with natural or human-caused disaster
- Dependent personality
- Disruptive Mood Dysregulation Disorder (DMDD)
- Divorce and separation
- Domestic violence
- Drug and alcohol addiction
- Emptiness
- Family of origin issues
- Fertility issues
- Guilt and shame
- HIV / AIDS
- Hoarding
- Hospice and end-of-life counselling
- Immigration issues
- Impulsivity
- Isolation / loneliness
- Life purpose
- Midlife crisis
- Veteran and Armed Forces Issues
- Mood disorders
- Multicultural concerns
- Obsessions, compulsions, and OCD
- Panic disorder and panic attacks
- Phobias
- Postpartum depression
- Post-traumatic stress
- Pregnancy and childbirth
- Prejudice and discrimination
- Seasonal Affective Disorder (SAD)
- Self-harm
- Self-love
- Social anxiety and phobia
- Visually impaired
- Women's issues
Approaches Susan lists
- Acceptance and Commitment Therapy (ACT)
- Attachment-Based Therapy
- Client-Centred Therapy
- Cognitive Behavioural Therapy (CBT)
- Mindfulness Therapy
- Motivational Interviewing
- Solution-Focused Therapy
- Trauma-Focused Therapy
Listing an approach is not evidence of training in it. This directory copies what each counsellor names and does not check training records.
How Susan’s approaches work online
Susan draws on cognitive behavioural therapy and mindfulness as clear, practical tools. CBT focuses on noticing and changing unhelpful thoughts and behaviours, which can help with anxiety, depression and sleep problems. Mindfulness teaches simple attention exercises to reduce reactivity and improve calm in stressful moments.She also uses Acceptance and Commitment Therapy, which helps people clarify what matters to them and take small steps toward those values even when feelings are difficult. ACT is useful for coping with ongoing worries, grief and parenting-related stress because it combines action with acceptance of tricky emotions.
Finding the right approach is part of the work. Susan treats therapy as a team effort and will discuss which methods feel most helpful for each person’s goals and lifestyle. She adapts techniques to fit the client’s pace and priorities so sessions stay practical and relevant.
Online sessions are offered by video call, phone, live chat or text-based messaging to provide flexibility. Video allows face-to-face conversation, phone can be simpler when bandwidth is limited, and text formats suit brief check-ins or people who prefer not to be on camera. These options make it easier to fit therapy around work, childcare and other commitments.
Questions people ask about Susan
What concerns does she help with?
Susan works with a wide range of issues including stress, anxiety, depression, grief, trauma and addiction. Parenting-related strain, sleep and eating problems, self-esteem and relationship or intimacy concerns are also within her focus.
What is her therapeutic style like?
Her style is integrative and down-to-earth, combining cognitive behavioural tools, mindfulness and acceptance-based ideas. Sessions are practical and collaborative, with an emphasis on small, manageable changes.
How long has she practised?
She has 16 years of professional experience working in charities, with university students and in independent practice.
What are her credentials and where is she based?
She is registered with the British Association for Counselling and Psychotherapy (BACP) and practises in the United Kingdom.
Which languages are supported?
Sessions are offered in English.
Can people outside the UK work with her?
International clients are not currently accepted; she works with people based in the United Kingdom.
What session formats are available?
She offers video calls, phone sessions, live chat and text-based messaging to suit different schedules and preferences.
How do payments and getting started work?
Costs vary with location and therapist availability; sessions use a subscription that can be cancelled at any time. To begin, select the Start Therapy button, complete a short matching questionnaire and schedule according to therapist availability.
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