- Years in practice
- 3
- Registration
- BACP
- Languages
- English, Spanish
- Focus
- Stress, Anxiety
- Focus
- Relationship issues
- Focus
- Trauma and abuse
About Mercedes
Mercedes B Caballero is a counsellor who helps people who are feeling overwhelmed by stress, anxiety or life transitions. She supports those struggling with low self-esteem, motivation, grief and the impact of trauma and abuse. Mercedes speaks English and Spanish and works from a person-focused perspective to help clients find practical ways forward.
She believes each person knows their own story and brings strengths into the room. Sessions aim to build on those strengths while gently challenging patterns that no longer serve the client.
Background and approach
Conversations are straightforward and grounded in real-life steps rather than jargon or abstract theory. Mercedes uses a mix of approaches to suit different needs. She draws on attachment ideas to look at how relationships shape feelings, and on Internal Family Systems to notice the different parts of someone’s inner life.
Client-Centred and Existential ideas guide sessions towards what matters most to the person at this stage in life. With three years of professional experience and BACP registration, she works with people who want clearer communication, help with forgiveness or relief from guilt and shame.
Parenting is listed among her specialties and she can support parents who feel stuck, angry, or unsure about next steps. Work typically focuses on short- and medium-term goals, practical coping skills, and making choices that fit daily life. Mercedes aims to create a calm, respectful space where people can try new ways of handling stress and relationships.
What Mercedes works with
Everything Mercedes lists, in their own terms. Parenting is the reason this directory exists; the rest shows what else Mercedes helps people with.
- Stress, Anxiety
- Relationship issues
- Trauma and abuse
- Self esteem
- Depression
- Addictions
- Family conflicts
- Grief
- Parenting issues
- Anger management
- Coping with life changes
- Communication problems
- Forgiveness
- Guilt and shame
- Life purpose
- Self-love
Approaches Mercedes lists
Listing an approach is not evidence of training in it. This directory copies what each counsellor names and does not check training records.
How Mercedes' approaches work online
Mercedes blends attachment-based ideas and Internal Family Systems in a way that translates well to online work. Attachment-based therapy looks at how early and current relationships shape emotions and reactions, helping people understand why they respond the way they do. Internal Family Systems helps identify and listen to the different parts inside someone - the protective parts, the wounded parts - so the person can heal and make different choices.Finding the right approach is part of the therapy journey. The therapist will discuss goals, preferences and day-to-day realities and then agree a way of working together. This is a collaborative process and adjustments are made as the work develops so methods match what the client needs most.
Online sessions use video calls, phone sessions, live chat or text-based messaging to make therapy more flexible. Video is useful for deeper conversations and non-verbal cues, while phone calls work well when bandwidth is limited. Live chat or messaging can be shorter check-ins or a way to reflect between sessions. These options help fit therapy around work, childcare and other commitments.
Questions people ask about Mercedes
What concerns does Mercedes help with?
She works with issues such as stress, anxiety, depression, relationship strain, trauma and abuse, addictions, grief, anger and coping with life changes.
What style of therapy should I expect?
Sessions are person-centred and practical, combining attachment perspectives, Internal Family Systems and existential ideas to address feelings, behaviours and life meaning.
How much experience does she have?
Mercedes has three years of professional counselling experience in the United Kingdom.
What credentials and location apply?
She is registered with the BACP and based in the United Kingdom.
Can sessions be in languages other than English?
Sessions are offered in English and Spanish for both UK and international clients.
Which session formats are available?
Work can take place via video calls, phone sessions, live chat or text-based messaging to suit different schedules and preferences.
How are sessions priced?
Cost varies with location and therapist availability and is billed through a subscription that can be cancelled at any time.
How do I begin working with Mercedes?
Select the Start Therapy button, complete a short matching questionnaire, and then schedule sessions according to therapist availability.
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