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Claire Austen, NCPS

Based in the UK Online sessions

Calm, practical support for parents and individuals

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Years in practice
5
Registration
NCPS
Languages
English
Focus
Stress, Anxiety
Focus
Relationship issues
Focus
Grief
About

About Claire

Claire Austen is a counsellor based in the United Kingdom who focuses on parenting concerns alongside stress, anxiety and relationship issues. She brings five years' experience helping people manage depression, grief and life changes. Claire aims to offer a calm, non-judgemental space where parents and individuals can talk things through and find practical steps forward.

She works from a person-centred outlook that treats clients as the experts in their own lives.

Background and approach

That approach is paired with tools from cognitive behavioural therapy, so conversations often move between listening and trying simple, practical strategies. Sessions are aimed at making everyday coping feel more manageable rather than relying on jargon or complex techniques. Claire’s background includes counselling qualifications and a diploma in CBT, which she uses to offer structured skills alongside empathic listening.

Over five years she has helped people facing addiction, trauma, family problems and self-esteem struggles, among other concerns. She supports people dealing with parenting stress and the strain of family dynamics. She offers sessions in English and accepts clients from other countries.

Formats include video calls, phone sessions, live chat and text-based messaging, which can suit different schedules and comfort levels. Claire uses a subscription model that can be cancelled at any time. For people who are unsure how to begin, Claire encourages a short matching questionnaire and an initial appointment to see if her style feels right.

The focus in early meetings is practical - understanding the immediate problem and agreeing clear next steps.

Focus areas and approaches

What Claire works with

Everything Claire lists, in their own terms. Parenting is the reason this directory exists; the rest shows what else Claire helps people with.

Approaches Claire lists

Listing an approach is not evidence of training in it. This directory copies what each counsellor names and does not check training records.

Online support

How Claire’s approaches work online

Claire draws on person-centred ideas and cognitive behavioural therapy in her online practice. Person-centred work focuses on listening deeply and helping people uncover their own answers; it can be useful when someone needs space to talk through parenting doubts or relationship stresses. Cognitive behavioural therapy (CBT) adds practical steps and simple exercises to try between sessions, which helps with anxiety, low mood and repetitive worries.

Finding the right mix is a collaborative process. Claire will work with each client to test what feels most helpful, adjusting the balance between listening and practical skills over time. Together they set goals and check progress so the approach matches needs and preferences rather than being fixed from the start.

Online therapy offers flexibility for busy lives. Video calls recreate a face-to-face conversation, phone sessions use less bandwidth and can fit into short breaks, while live chat and text-based messaging allow shorter check-ins or ongoing contact between appointments. These options make it easier to keep continuity and fit therapy into parenting schedules, shift patterns or other commitments.
Questions

Questions people ask about Claire

What issues does Claire commonly help with?

She works with stress, anxiety, depression, grief and parenting concerns, plus related problems like self-esteem, anger and family difficulties.

How would you describe her style in sessions?

Her style is warm and non-judgemental, centred on listening first and then offering straightforward strategies when helpful.

What experience does she bring?

Claire has five years of clinical experience supporting people with mood difficulties, relationship strain, trauma and addiction-related concerns.

Where is Claire based and what credential does she hold?

She is based in the United Kingdom and holds the NCPS credential.

Which languages are supported in sessions?

Sessions are offered in English and she also accepts international clients.

What formats are available for therapy sessions?

Therapy is offered via video calls, phone sessions, live chat and text-based messaging to suit different needs and schedules.

How are session costs handled?

Costs vary with location and therapist availability; sessions are provided through a subscription that can be cancelled at any time.

How do I begin working with Claire?

Start by selecting the Start Therapy button, complete a short matching questionnaire, and then schedule sessions according to therapist availability.

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