- Years in practice
- 5
- Registration
- BACP
- Languages
- English
- Focus
- Stress, Anxiety
- Focus
- Trauma and abuse
- Focus
- Grief
About Charlotte
Charlotte Yau is a counsellor who supports people dealing with stress, anxiety, grief, low mood and parenting concerns. She welcomes those coping with trauma, relationship and intimacy issues, anger, self-esteem struggles and changes at work. Charlotte works with people facing compassion fatigue, ADHD and the strain of major life changes.
She creates a warm, compassionate space where people can talk about identity, belonging and difficult memories. Sessions focus on practical steps to feel steadier day to day.
Background and approach
The aim is to help people reconnect with themselves and build resilience. Charlotte uses a blend of approaches including Acceptance and Commitment Therapy (ACT), Cognitive Behavioural Therapy (CBT) and Client-Centred Therapy. These methods shape conversations into manageable actions and new ways of noticing thoughts and feelings.
Her style is collaborative and straightforward. She listens first and then helps set simple aims and tasks that fit each person’s life. Sessions may include mindfulness, behavioural experiments, values work and reflective conversation.
Charlotte holds BACP accreditation, the British Association for Counselling and Psychotherapy. She has five years of clinical experience offering therapy to people in the United Kingdom. Practical scheduling is discussed at the first contact so sessions fit into everyday routines.
What Charlotte works with
Everything Charlotte lists, in their own terms. Parenting is the reason this directory exists; the rest shows what else Charlotte helps people with.
- Stress, Anxiety
- Trauma and abuse
- Grief
- Depression
- Coping with life changes
- Relationship issues
- Family conflicts
- Intimacy-related issues
- Parenting issues
- Anger management
- Self esteem
- Career difficulties
- Compassion fatigue
- ADHD
- Abandonment
- Aging and geriatric issues
- Antisocial personality
- Attachment issues
- Body image
- Cancer
- Caregiver issues and stress
- Chronic pain, illness, and disability
- Co-morbidity
- Codependency
- Commitment issues
- Communication problems
- Control issues
- Dissociation
- Divorce and separation
- Domestic violence
- Drug and alcohol addiction
- Eating and food-related issues
- Emptiness
- Family of origin issues
- Family problems
- Fertility issues
- First responder issues
- Forgiveness
- Guilt and shame
- Immigration issues
- Impulsivity
- Infidelity
- Isolation / loneliness
- Jealousy
- Life purpose
- Men's issues
- Midlife crisis
- Veteran and Armed Forces Issues
- Money and financial issues
- Mood disorders
- Multicultural concerns
- Narcissism
- Obsessions, compulsions, and OCD
- Panic disorder and panic attacks
- Paranoia
- Phobias
- Post-traumatic stress
- Pregnancy and childbirth
- Prejudice and discrimination
- Seasonal Affective Disorder (SAD)
- Self-harm
- Self-love
- Sexual assault and abuse
- Social anxiety and phobia
- Somatization
- Traumatic brain injury
- Women's issues
- Workplace issues
- Young adult issues
Approaches Charlotte lists
- Acceptance and Commitment Therapy (ACT)
- Client-Centred Therapy
- Cognitive Behavioural Therapy (CBT)
- Dialectical Behaviour Therapy (DBT)
- Mindfulness Therapy
- Motivational Interviewing
- Solution-Focused Therapy
Listing an approach is not evidence of training in it. This directory copies what each counsellor names and does not check training records.
How therapeutic approaches translate to online work
Acceptance and Commitment Therapy (ACT) helps people notice thoughts and feelings without being driven by them, and then choose actions that match their values; it can be useful for anxiety, low mood and parenting stress. Cognitive Behavioural Therapy (CBT) looks at patterns of thinking and behaviour and introduces small experiments and practical tools to change how someone responds to worry or difficult situations. Client-Centred Therapy focuses on being listened to without judgement so people can explore identity, grief and belonging at their own pace.Finding the right approach is part of the work. The therapist will discuss options and decide together which methods fit a person’s goals and preferences. That collaborative process means therapy can be adapted if what’s chosen doesn’t feel helpful.
Online therapy offers flexibility through video calls, phone sessions, live chat and text-based messaging. Video calls allow face-to-face conversation and shared exercises, phone sessions can work when bandwidth is limited, live chat suits shorter check-ins and text messaging supports ongoing reflection between sessions. These formats make it easier to schedule therapy around work, caregiving or daily life.
Questions people ask about Charlotte
What concerns can I bring to sessions?
Charlotte supports people with stress, anxiety, depression, grief and parenting issues, as well as relationship, intimacy and self-esteem concerns.
How would you describe your therapy style?
She uses a warm, collaborative and straightforward style that focuses on practical steps and clearer understanding of thoughts and feelings.
What background and experience does the counsellor have?
Charlotte has five years of clinical experience working with a range of emotional and life-change concerns.
What credentials and location are listed?
She is accredited with the BACP, the British Association for Counselling and Psychotherapy, and practises in the United Kingdom.
Which languages are supported and can international clients join?
Sessions are offered in English and international clients are not currently accepted.
What session formats are available?
Therapy is offered as video calls, phone sessions, live chat or text-based messaging to suit different needs and schedules.
How does payment and cost work?
Cost varies with location and therapist availability; sessions use a subscription model that can be cancelled at any time.
What are the first steps to begin therapy?
Start by selecting the Start Therapy button, complete a short matching questionnaire, and then schedule sessions according to the therapist's availability.
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